If you need to talk to someone about sight loss, we'll listen. We'll explore what living with sight loss means for you and talk through your concerns, finding solutions together.  

Need answers and advice on adapting to living with sight loss? We're here for you. 

We’re here for everyone with sight loss, and can help you tackle the future with confidence.

  • Call us today

  • Send us an email

  • Or complete the form below to book a call back from an advisor at a time that suits you. 

Talk to us on 0800 024 8973

10am-12pm and 1pm-3pm, Monday to Friday

Write us an email supportline@sightscotland.org.uk

Sometimes it’s helpful to write down your concerns before you share.  Send us a email and one of our specialist advisors will come back to you. We aim to respond to emails within 24 hours.

Request a callback

Contact details
Enquiry details
Please use this box to provide us with some information about your situation and the kind of support you are interested in.
Let us know if you have a preferred day of the week or time for us to call you. 

At Sight Scotland, we know that sight loss is challenging not only for the person, but for the people around them too. Our friendly team can provide information on a range of topics including: 

  • Sight loss conditions  
  • Adapting to and coping with sight loss 
  • Maintaining independence 
  • Benefits and financial support 
  • Where to get more support locally.

More about our Support Line

We’re here to help families, friends and carers of anyone with sight loss in Scotland.

We welcome calls from people who themselves are coping with sight loss and blindness.    

You may be newly affected by sight loss, or you may have been dealing with it for some time. Either way, we’re here for you if you need some extra support.  

Our specialist team can provide information on anything from advice on specific sight loss conditions, benefits and financial support, maintaining independence. We can be a listening ear to share your worries with. We will also aim to let you know  about where to get further help locally.  

If you’re not sure if we can help, please still get in touch.  

Yes, we offer a completely free service. 

Yes, except for in certain situations. While we will respect confidentiality, emergency or life-threatening situations may mean that we have to share information with relevant emergency services without consent, for example, by calling an ambulance.  

Our specialist advisors are on hand Monday to Friday, 10am – 12pm and 1pm – 3pm to answer calls to our freephone line.

If you leave us a message, send an email, or fill in our enquiry form, we will aim to respond within 24 hours.  

When my husband was first registered as blind in 2001, we had very little idea where to get any help at all. It was really quite difficult, and I found it hard to locate the things that would help him. I think it’s really helpful to have that outreach support available that can let people know what’s available for somebody who has sight loss and help them, and the family as a whole, to adapt.

- Yvonne Mills, Edinburgh

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