If you're looking for support for yourself, someone you care for, or someone you know, our team of professionals are here to help.
We provide guidance and support to anyone in Scotland with sight loss or a visual impairment.
We’ve made some changes which may impact our service users. Click here to jump to our FAQ's section below to find out more about what has changed and what this could mean for you.
Ways to get in touch
Vision Information Line
Our free Vision Information Line phoneline is the first point of contact for anyone seeking information and support related to visual impairment. We offer clear, accessible and empathetic guidance to callers with visual impairments, their families, carers, employers or other healthcare professionals. We can also support people to understand available options and refer or signpost to other appropriate services.
We have two separate phone lines, one for veterans and the other for all other groups.
- Veterans can call us on 0800 035 6409
- All other groups can call us on 0800 024 8973
Both lines are open Monday to Thursday 10am to 4pm, and Friday 10am to 3pm.
Professional Referrals
For those looking to make a professional referral for someone with a visual impairment, these can be made by submitting details to our team through our online forms.
Sight Scotland online professional referrals form here
Sight Scotland Veterans online professional referrals form here
What support is available
Financial Wellbeing
Providing expert, rights-based advice on benefits and entitlements for people with visual impairment, our team operates remotely across Scotland and can support with applications, navigation, and appeals.
Vision Link Workers
In-person information and practical support for those with visual impairments, our Vision Link Workers help people maintain or regain independence and participate in their community. The team can support people with access to services, building confidence, and progress towards agreed goals.
Assistive Technology
Providing specialist advice, practical guidance, and training on assistive technologies that support independent living for those with visual impairments. This includes digital technology solutions and digital skills training, spanning hardware, software, and smart home systems used in home and community settings.
Vision Rehabilitation
Delivering specialist functional vision assessments and personalised rehabilitation programmes for people with visual impairment.
Centres Services
This service includes our veterans Hawkhead and Linburn Centres, as well as Vision Communities and Sport and Vision Group Coordinators as below.
Vision Communities and Sport
Delivering inclusive community and sport-based activities that build confidence, wellbeing, and peer connection for people with visual impairment.
Vision Group Coordinators
Planning, delivering, and coordinating social, confidence-building, and peer-led activities for people with visual impairment, creating safe and inclusive environments that promote wellbeing and social connection.
Previously, even though our two charities ran similar services, they were run separately. This included Rehabilitation and Mobility and Family Wellbeing for Sight Scotland, and Rehabilitation, Independent Living and Support Hub (Sport and Partnerships, Information Line, Digital Hub) for Sight Scotland Veterans.
Following a review of our services, from 28 April 2026, the colleagues who provide our support services will cover both Sight Scotland and Sight Scotland Veterans, in dual roles and new teams.
This new structure is designed to improve how we deliver support services, so we can reach more people with visual impairments all over Scotland.
For those who already utilise our services, there may be changes to the way support is delivered, who provides the support, and the type of support offered.
While these changes take place there may also be slight disruption to our service rotas and groups, however if there are any changes to a service or group, a member of our team will be in touch direct.
For those who are interested in our services or have questions, you can still use the normal professional referral process or support line contact numbers below.
Please note that while one form/number is for veterans, and the other for non-veterans, this is an interim measure until we can merge the two processes together to cover both groups.
Call our Vision Information Line today
Veterans looking for information and support, call Sight Scotland Veterans on 0800 035 6409.
Anyone else looking for information and support, call Sight Scotland on 0800 024 8973.
Lines are open Monday to Thursday 10am to 4pm and on Friday 10am to 3pm.
What we do
Find out how we can help you or someone you care for. Learn about Sight Scotland's services and how we support people with sight loss and visual impairment across Scotland.
Information, Advice and Resources
Whether you're looking for guidance for yourself, or want to know more about how to support someone with sight loss or blindness, our resources can help.