We understand that sight loss can be scary, but it needn't be that way. With the right support things can be very different - which is where we come in.

At Sight Scotland, we understand the challenges that sight loss can present and we are here to support anyone with sight loss, as well as their families, loved ones and carers. Our friendly community team can provide information on a range of topics including:

  • Sight loss conditions;
  • Adapting to and coping with sight loss;
  • Maintaining independence;
  • Benefits and financial support;
  • Where to get more support locally.

Read on to find out more about some of the support we offer and how to get in touch with us.

When my husband was first registered as blind in 2001, we had very little idea where to get any help at all. It was really quite difficult, and I found it hard to locate the things that would help him. I think it’s really helpful to have that outreach support available that can let people know what’s available for somebody who has sight loss and help them, and the family as a whole, to adapt.

- Yvonne Mills, Edinburgh

Call our Support Line

If you need to talk to someone about sight loss, we'll listen. We'll explore what living with sight loss means for you or the person you support, and talk through your concerns, finding solutions together.

Talk to us today by calling us for free on 0800 024 8973. We're here to talk Monday to Friday, 9am to 5pm.

What happens when you call us?

You'll get through to one of our Community Team. They will be there to listen and support you with any questions you might have about your sight loss or about helping someone you know with sight loss.

Get in touch through our contact form

If you prefer not to call or our lines aren't open, you can reach us by completing our contact form and we will be in touch as soon as possible.

All items with * are mandatory fields. If you have any issues completing this form, please call us on 0800 024 8973 and we will be happy to help.

Please provide your contact details

We would like to keep in touch so we can update you on all Sight Scotland news, events, campaigns and fundraising.

 

If you provide your postal address we will write to you so you can hear more about the work we do and information about upcoming events and campaigns.

We promise to keep your details safe and will never sell or swap your details. If you change your mind about hearing from us, you can stop receiving our updates at any time by emailing privacy@sightscotland.org.uk or telephoning 0131 229 1456. 

For more information, you can head to our Privacy Notice page.

More about our Support Line

We welcome calls and enquiries from anyone in Scotland who is affected by sight loss and blindness, whether you are newly affected by sight loss or have been dealing with it for some time.

We’re also here to help families, friends and carers of anyone with sight loss, anywhere in Scotland.

Our specialist Community Team members can provide information and advice on specific sight loss conditions, benefits and financial support, and maintaining independence. We can connect you with other support services near you where you can get further help locally. And we can be a listening ear to share your worries with.

If you’re not sure if we can help, please do still get in touch with us.

Yes, all calls to our support line are free, and any advice and information we give you is done freely.

Sight Scotland receives funding from the National Lottery Community Fund to support this service.

Our specialist advisors are on hand Monday to Friday, 9am to 5pm, to answer calls to our freephone support line.

If you leave us a message, send an email, or complete our contact enquiry form, we will aim to respond within 24 hours or on the next working day.

Yes, all information shared with us is confidential, except for in very specific situations. While we will respect confidentiality, emergency or life-threatening situations may mean that we have to shar information with relevant emergency services without consent, for example, by calling an ambulance.

Sight Scotland receives funding from the National Lottery Community Fund which enables us to run this service, maintain the support line, and offer advice and information to those who need it.

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As a relative, carer or friend, how do you help your loved one cope with losing their sight? Visual impairment affects everyone differently, and knowing how to be supportive can be challenging. We're here for you too.

Wilma's story

Wilma, who is blind, calls our Support Line for advice and emotional support.