If you're looking for support for yourself, someone you care for, or someone you know, our team of professionals are here to help.

We provide guidance and support to anyone in Scotland with sight loss or a visual impairment.

We’ve made some changes which may impact our service users. Click here to jump to our FAQ's section below to find out more about what has changed and what this could mean for you.

Ways to get in touch

Have you got questions about Sight Loss?

Our Vision Information Line is here for anyone seeking information and support related to visual impairment. Our team of Vision Information Line Advisors offer clear and accessible advice to callers with visual impairments, their families, carers, employers or other healthcare professionals. Here are a few of the ways they can help:

  • Answering questions about visual impairment, whether you’re newly diagnosed or have been living with a condition for years

  • Supporting you emotionally and with your mental wellbeing

  • Referring you to other Sight Scotland services such as our Vision Link Workers, Vision Rehabilitation Specialists or Financial Wellbeing Team to support you to remain independent in your home

  • Signposting you to other local services or organisations that may be able to help you

 

We have two separate phone lines, one for veterans and the other for all other groups.

Both lines are open Monday to Thursday 10am to 4pm, and Friday 10am to 3pm.

Professional Referrals

For those looking to make a professional referral for someone with a visual impairment, these can be made by submitting details to our team through our online forms.

Sight Scotland online professional referrals form here

Sight Scotland Veterans online professional referrals form here

What support is available

Support to live independently

Sight Scotland can offer personalised support to visually impaired people across Scotland to help you continue living independently and confidently. We work with you to identify practical ways to make everyday tasks easier. Our team of Rehabilitation Specialists and Link Workers can offer advice over the phone or visit you in your home. Some of the ways they can help include

  • Information to help you and your family understand your Visual Impairment

  • Help with accessing and using assistive equipment to help you remain independent at home

  • Help and support to feel confident in travelling outside to appointments, visiting family and going about your daily life, including using mobility aids

  • Referring you to the financial wellbeing team who offer expert advice on benefits and entitlements for people with visual impairments, including veterans

To access support you can call our Information Line on 0800 024 8973.

If you are Veteran you call us on 0800 035 6409.

Connect With Others

We know that living with a visual impairment can be hard. We help anyone living with a visual impairment to connect with others to make friends and share experiences through inclusive online and in-person activities. We currently offer in person and online groups including our digital hub and a braille group and a craft group which run in Glasgow.

We are starting new groups across Scotland, please ring the number below to inquire about the groups currently running.

To join you can call our advice line on 0800 024 8973.

Support FAQ's

Previously, even though our two charities ran similar services, they were run separately. This included Rehabilitation and Mobility and Family Wellbeing for Sight Scotland, and Rehabilitation, Independent Living and Support Hub (Sport and Partnerships, Information Line, Digital Hub) for Sight Scotland Veterans.

Following a review of our services, from 28 April 2026, the colleagues who provide our support services will cover both Sight Scotland and Sight Scotland Veterans, in dual roles and new teams.

This new structure is designed to improve how we deliver support services, so we can reach more people with visual impairments all over Scotland.

For those who already utilise our services, there may be changes to the way support is delivered, who provides the support, and the type of support offered.

While these changes take place there may also be slight disruption to our service rotas and groups, however if there are any changes to a service or group, a member of our team will be in touch direct.

For those who are interested in our services or have questions, you can still use the normal professional referral process or support line contact numbers below.

Please note that while one form/number is for veterans, and the other for non-veterans, this is an interim measure until we can merge the two processes together to cover both groups.

Call our Vision Information Line today

Veterans looking for information and support, call Sight Scotland Veterans on 0800 035 6409.

Anyone else looking for information and support, call Sight Scotland on 0800 024 8973.

Lines are open Monday to Thursday 10am to 4pm and on Friday 10am to 3pm.

What we do

Find out how we can help you or someone you care for. Learn about Sight Scotland's services and how we support people with sight loss and visual impairment across Scotland.

Find out more

Information, Advice and Resources

Whether you're looking for guidance for yourself, or want to know more about how to support someone with sight loss or blindness, our resources can help.

Find out more