Since starting with Sight Scotland over four years ago, Susan has worked her way up to become a Senior Residential Care Worker.

On an average day, her job as involves working with the young people who use our residential services, and checking in on her team. She also has more management tasks to do – dealing with social workers, physical therapists, and supervising colleagues.  

Have a look at what Susan’s job is like:  

This video is subtitled. You can also see a transcript of this video below.

Having started as a Residential Care Worker, Susan has progressed to a senior role. She wanted to work for Sight Scotland because of the tailored individual care we provide. 

She said: “The whole way of working is very focused on the individual. 

“I feel personally that you can see the impact that we have quite substantially with the young people and the young adults that we work with. We see a lot of changes in behaviour, the young people being settled with their eating and drinking and the development of their life and independence skills. 

“That’s not to say they wouldn’t have been able to do that at home, it’s just that obviously we have the staff team who are all really skilled, trained, who have that time to spend one-on-one with them."

Susan Ralph

“I do think we make quite a difference.” 

- Susan

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Video transcript:  

"I started as a Residential Care Worker, and I’d had similar roles in the past. I quite liked the ethos of the organisation, it just seemed that they were very focused on the young people and the young adults.  

"As the team grew bigger, there was a senior post came up so I applied for that.  

"What I find rewarding about the job is definitely the young people, the whole way of working – that it’s very focused on the individual. 

"We’ve got a good staffing ratio, you’re able to go out and do things with the young people.  

"There's a lot of resources available on site, so we’ve got the hydro pool, the lights rooms, we’ve got good grounds. So there’s a lot of things that you can do on campus that will be beneficial for the young people and adults.  

"I feel personally that you can see the impact we have quite substantially with the young people and the young adults that we work with, you see a lot of changes in behaviour, development of their life and independence skills.  

"And that’s not to say they wouldn’t have been able to do that at home, it’s just obviously we have the staff team who are all really skilled, trained, who have that time to sort of spend one-on-one with them. 

"It feels rewarding. I think that you can see that in the teams as well, they’re really skilled at their jobs, they’re really good and, you know, they all care a lot. And I think that’s what makes a big difference because you’re willing to go that extra mile."